Privacy policy
At ASTRWK, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order history
- IP address and device/browser information
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional emails or marketing communications (only if permitted)
3. Payment Information
All payments are processed securely through trusted third-party payment providers.
ASTRWK does not store or directly access your full payment card information.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
- Personalize user experience
You can disable cookies through your browser settings, though some website features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary to:
- Process payments
- Ship orders
- Provide website functionality
- Comply with legal obligations
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To make a request, please contact us at:
support@astrwk.com
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
9. Children's Privacy
Our website and products are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page and become effective immediately upon posting.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
ASTRWK
Email: support@astrwk.com